Managed IT Support Services

Fixtro managed IT Support can help you grow your business by freeing your resources to improve efficiency, reliability and reduce cost. Fixtro managed support services are designed to establish a single point of accountability.  Basically, you can get a complete peace mind for fixed monthly cost.

Managed IT Support: Starting at $25/device/month

  •          Weekly Desktop Maintenance
  •          Weekly patch management
  •          Anti-Adware/Anti-Virus Maintenance
  •          Unlimited Help Desk Support – 24 x 7
  •          Covers Desktop/laptop/router/switches
  •          Weekly/Monthly Back up and testing
  •          As needed training and support.
  •          Remote Access Support
  •          Managed Server Support (Windows, Linux, Apple)
  •          Hardware and Software Support
  •          Network Security (Security Appliance, Desktop Security)
 
On-Site Support
 
Yes, along with 24 x 7 remote support, we do provide on-site support.  We can assist you with your on-site tech support needs based on hourly rates or  monthly rates.  You can choose to have a Tier 1, Tier 2, or Tier 3 tech support personal visit your site on daily, weekly or monthly basis.  This plan is specially helpful for those companies that require desktop support on regular basis but also require higher level of support on occasions.  
 
Manged IT Support & More
 
Our managed IT support plan for small business owners also gives you access to great deal of resources.  You will have access to Linux Support  Engineers, Apple Support engineers and Windows Support Engineers.  Moreover, you will have access to specialists for various applications including:
  •  Microsoft Exchange
  •  Zimbra Collaboration Server
  •  Microsoft Dynamics CRM
  •  Sugar CRM or vTiger CRM
  •  Quickbooks, or Drake
 
 

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 Call us  today at 1-510-709-4030 for instant support or new account set up.

Fixtro provides 24/7 technical support to companies on the phone and via remote access and on-site.